Message From CEO

Letter from Scott Yates, President & CEO


Welcome to First Call Ambulance Service.  We thank you for your interest in our Company.

At First Call, our mission is “Transporting Patients with Personal Care and Exceptional Service.”  Each day, our teammates throughout all areas of our operations, live their commitment to this very important mission.

From transporting the smallest of newborns in our state-of-the-art rolling Neonatal Intense Care Units to providing emergent and non-emergent ambulance transportation services to patients in Tennessee and Virginia, each day First Call teammates touch the lives of countless individuals and families in need of compassionate, competent, medical transport and care.  It’s something we’ve been doing since 2004.

Our success has been driven by our “People First” philosophy, and we will continue to identify ways in which we can enhance the quality services we provide to our customers while creating a rewarding and enriching career experience for our teammates.

If we can ever be of service to you or someone you love, we encourage you to reach out to us.  It would be our privilege to serve you.


Scott Yates
President and CEO